A busy spa needs a shared view of appointments and a clear next step for each person. FulliBook brings booking operations, customer records, team tasks and branch reporting into a responsive workspace with English and Bahasa Melayu interface options.
Check branch hours, therapist eligibility and time blocks before choosing an available service slot.
02
Welcome the client
Find the booking, adjust customer details and manage eligible service add-ons or companions within the order.
03
Record what happened
Keep verified payments, treatment status and receipts separate. Uploaded payment proof still needs review.
04
Follow through
Prepare a personal WhatsApp follow-up, track team tasks and review the branch numbers that matter.
One business, different responsibilities
Owners monitor branch performance and approvals. Managers coordinate services and staff. Front Desk handles bookings and payment records. Therapists see assigned sessions and their own daily work. Marketing plans campaigns, promotions and manually recorded advertising figures. Access follows the role and branch.
Keep familiar spreadsheets useful
The planning workspace includes editable workbooks and visual summaries. Reviewed mappings connect supported targets and rates to the appropriate parts of the system. It does not assume that every spreadsheet cell is a live operational instruction.
Built around everyday spa operations
Use the workspace on desktop, tablet or mobile. Manage appointment changes, package sessions, receipts and follow-up without giving every employee every control. External delivery, payment verification and any additional integration need their own setup and checks. Pricing and rollout scope are discussed through WhatsApp; no public plan price is currently listed.
BEFORE YOU GET STARTED
A few useful answers.
Is this software for spa businesses in Malaysia?+
Yes. FulliBook focuses on spa appointment and team operations, with MYR payment records, branch reporting, Malaysian calendar markers and English/Bahasa Melayu interface options. Discuss your actual services and policies during a guided demo.
How do online payments and WhatsApp follow-ups work?+
Configured companies can offer CHIP online checkout or bank transfer/QR. Online payment status is verified separately from uploaded transfer proof, which staff review. Follow Up lets staff review the recipient and message, then send through the connected company WhatsApp number or open WhatsApp Web, depending on the selected company setting. Delivery and payment setup must be checked for each company.
How much does FulliBook cost?+
Contact us through WhatsApp for a guided demo and a discussion of your requirements. Public subscription prices are being held until the plans and scope are finalized.